Unified Inbox
Bring supported customer conversations into one operating view.
Omnichannel CRM for leads, conversations, WhatsApp, website chat, broadcasts, automations and AI-assisted customer care.
The visual is a product-oriented system view representing the current workflow and capability direction.
Capabilities are organized around the operating job rather than a generic feature checklist.
Bring supported customer conversations into one operating view.
Contacts, pipelines and commercial follow-up.
Official business messaging workflows and broadcasts.
Embed the website chatbot into supported domains.
FAQs, recommendations, sales assistance and controlled escalation.
Trigger-based CRM and follow-up workflows.
A simple view of how the product moves from input to operating outcome.
Authorize channels and websites
Create contacts and conversations
AI + staff collaboration
Review pipeline and service outcomes
Omnichannel CRM for leads, conversations, WhatsApp, website chat, broadcasts, automations and AI-assisted customer care. Edgitek products remain separately entitled. A client can use this product independently, and approved integrations can connect it to other Edgitek or third-party systems where useful.
Product access and integration remain controlled by the relevant plan and connected account.
Yes. It is designed as a separately entitled product with its own workflow and product access.
Where an approved integration exists, selected context or workflows can be connected without merging product subscriptions.
Where supported, client authorization is stored for the relevant product and does not automatically grant access to other products.
Product roadmap and custom integration requirements can be evaluated separately based on the use case.
Create one verified Edgitek account, activate this product trial, and keep its subscription and workspace access separate from other Edgitek products.